Sensory Training

An invaluable opportunity to learn directly from those living with sight and hearing impairments and deafblindness. Our trainers encourage participants to explore any preconceptions they may have, ask the awkward questions and ultimately instill confidence and break down barriers.

“ULTRA INSPIRATIONAL, TRULY MOTIVATIONAL, DEADLY IMPRESSIVE! Once again big thanks for the training – it was a really incredible experience!”

Student Ambassador, University of Essex

Did you know that 1 in 30 people in the UK have a sight impairment and 1 in 6 have a hearing impairment?

This means that no matter what services you deliver or where you work, you will inevitably be interacting with people with a sensory loss.

Sensory Training

About our training

Our trainers are Jill Murray, Carly Waters and Annette Bodsworth MBE and together with a fabulous group of sensory impaired volunteers they have developed ‘Lived Experience’ Sensory Awareness Training; a course designed to engage people with the lives of those with sensory impairments covering subjects such as:

  • The causes and effects of sensory loss
  • Communication methods and equipment
  • Barriers to independence
  • Rehabilitation and mobility
  • Specialist daily living equipment
  • Independence, well-being and social inclusion

We offer bespoke training sessions varying from half day to full days, to meet your needs and open courses are available throughout the year and cover all three sensory impairments, sight, hearing and dual sensory.

Training is available either in your workplace or at our training rooms in Chelmsford and includes practical, simulated and communication exercises.

“I have to say that normally when I attend any training, I am getting fidgety after an hour and a half, but this was something utterly different. I have been on the Council since 1985 and I can quite honestly say that this was undoubtedly the best training session I have ever attended. It’s brought an awareness of a world I didn’t understand. It is a great way to raise awareness about how we can support those with sensory loss.”

Cllr. Jill Reeves, Member Hadleigh Division (Castle Point)

Who is this training for?

Whether you work in a Bank, Supermarket, Care agency or Sports Centre this training is for you.

Our courses are aimed at any public facing service provider or designer from service commissioners and business managers through to care workers from any setting such as health and social care, voluntary organisations, residential care, housing or transport providers.

Bespoke courses delivered include:

  • Sessions tailored for Essex Police and Essex Fire and Rescue Service Technicians.
  • Essex County Council Social Workers and call centre staff.
  • GP Practice training.
  • Residential Care staff training.
  • Falls Prevention Teams.
  • Children and Young People with disabilities Teams.
  • Sports and activity centre staff training.
  • Half day sessions for Essex County Councillors and District Council staff.


“I really enjoyed the course and found it really informative and personal. I thought it was great for the trainers to be able to share their experiences first-hand.”

“Charismatic, knowledgable, engaging with real experience which was powerful.”

Essex County Council Social Workers – Children and Young People with Disabilities Team

“The training was extremely successful – it’s so crucial that in order for the fire service to work on prevention that our staff are aware of how to support community members with sensory impairments. They are a vulnerable audience and this training has helped us understand how to interact and support people. We now want to roll this out to all of our frontline staff across the county.”

Andre Turner, Fire Station Officer, Essex Fire Service

Contact us to discuss your needs on 03330 133 262


Annette Bodsworth MBE is passionate about improving deafblind awareness and provides a rich training experience on how to support and communicate with deafblind people. She shares her experiences of living with Type 2 Usher Syndrome and all the challenges and surprises this brings.


Carly Waters has been working for the Sensory Service for 15 years and also assists with the sensory awareness training; drawing on her own experience as a Deaf BSL (British Sign Language) user and member of the Great Britain and England Deaf Women’s Football Teams; her role as Technical Officer for Deaf and Deafblind people she brings a wealth of experience and knowledge to the training.

Please do not hesitate to contact us to discuss your needs or book a place.